Refund policy

Return & Refund Policy

At TechPulse, we want you to be satisfied with your purchase. If there is an issue with your order, please contact us and we’ll be happy to help.

Returns

We accept return requests within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

To request a return, please contact us before sending any item back. Returns sent without prior approval may not be accepted.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible. Please include your order number and clear photos or videos showing the issue so we can review your request.

Refunds

Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Items that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a refund. Certain clearance or final-sale items may also be non-returnable where clearly stated on the product page.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to cancel it.

Return Shipping

Customers may be responsible for return shipping costs unless the product arrived damaged, defective, or incorrect. Return instructions and the appropriate return address will be provided after your return request is approved.

Contact Us

If you have any questions about a return or refund, please contact TechPulse through our Contact Us page.